Postage & Packing

- Delivery Locations

Great-save.com will only ship items to registered addresses. We have recently increased our coverage to include selected European Union countries, US, Canada, Australia, New Zealand and Hong Kong. If you are not on our destination list and would like to shop at Great-save.com then please Contact Us.

- Delivery Rates

You can see our full list of delivery costs and estimated delivery times on our Postage & Packing page.

- Lost & Missing Deliveries

If you recently placed an order and you're wondering why you haven't received it yet, you should first check whether we've dispatched it to you:

Click the "My Account" link at the top right-hand corner of any section of Great-save.com
Sign in.
On the next page you should see details of the order you're expecting, select that order. The order will be listed as Order Received, Payment Received or Order Dispatched.

Despite our efforts, there can sometimes be unforeseen delays in delivery. It may be worthwhile contacting your local postal sorting office as it's possible they've already tried to deliver your package, but were unable to.

If we've dispatched your order in the last few days and it hasn't arrived within the delivery times specified above, please contact Customer Services and we'll do our best to locate it.