Ordering from Great-save.com
We want to make sure that ordering items from Great-save.com is as simple as possible. All orders placed before 1pm are shipped the same day (Monday to Friday) All order placed from 1pm Friday till Monday at 1pm will be shipped on the Monday. Please see our delivery page for more details.
How to Order
If you're a new customer placing your first order we recommend that you read the Step-by-Step Guide. If you're having trouble finding the product you're looking for, have a look at the Effective Searching section below.
Type a keyword in the search box at the top of each page
Browse the product homepages by clicking the relevant tabs across the top of the page
Look at the featured items on the homepage, they may be the item you were looking for
Research & Read
Read our product descriptions and any relevant reviews
Look at the product prices and check for special offers
Choosing an Item
Click the grey "Add" button to put it in Your Basket
When you're ready, click the "Checkout" link contained within the My Basket section.
Cancelling an Order
If you've accidentally placed an order or just changed your mind, don't worry. Simply email our Customer Services email@example.com . If the order hasn’t been shipped yet we can simply cancel the order there and then.
Unfortunately if the item has been shipped, you’ll need to wait until the order has been delivered to you before you can cancel the order.
For more information on returning items, see the Our Returns & Refunds help pages.